So I recently had to contact Adobe to change my plan from monthly to annual payment. What I can't quite understand is why my plan is '? ?5 more expensive than it should be.The photography plan should be '? ?119.76 including VAT per year but they are randomly charging me '? ?124.42 including VAT per year and they took 3 weeks off my plan duration.Everyone else I know that changed their plan is paying '? ?120. They offered no explanation why. Adobe are getting so greedy they will nickel and dime you for every inch. Duplicitous company.Update: I attempted to contact Adobe again today (7/7/25) to follow up. They have apparently sent a refund for the lost month. After 7 working days no sign of it even though they have up-to-date payment info.I asked again about the mysterious price increase. They did not answer my question and instead ended the chat without warning. I've updated the score to reflect just how terrible Adobe's support is. I can't tell if they are stupid or just deliberately terrible.I'm going to learn how to use Affinity Photo and Capture One with the intent of not giving this unethical company any more money. Least of all for AI nonsense.
