I've been with Adobe since CS3 and have always appreciated their tools. But my recent experience has left me frustrated.Before switching plans, I had over 90 asset credits saved'???Adobe's way, I thought, of rewarding loyalty. I was told I'???d receive 40 new credits and that my library would carry over. Neither happened. My dashboard showed only 10 credits, and despite confirming this with an agent (with screenshots sent), my session was closed without resolution.The worst part? Adobe can follow up with a survey, but not with actual help.Why penalize long-time users? I'???ve filled out every product survey, shared my feedback, and stayed loyal. This feels like a letdown. Adobe, please do better.
