Review of Future AU
Limited account 3 week then close No even tell reason , see below there reply Zero customer service Thank you for reaching out to us regarding your account.As weAUDve previously mentioned, Future au is a regulated company, and we must abide by the requirements of the regulatory bodies in whose jurisdiction we operate. Our compliance department routinely monitors our clientsAUD accounts to ensure we are meeting and remain compliant with these regulatory requirements.Following an extensive review by our operations department, weAUDve concluded that we are not able to provide you with our services and, therefore, in accordance with our Terms and Conditions Section 26.5, we will need to proceed with the closure of your Future au investment account Unfortunately, we cannot provide the reason for the closure of the account.You have 5 business days from the date of this email to manage the closure of any open positions.We would like to clarify that your account is currently limited from depositing, opening new trades, or performing withdrawals.However, you can adjust or close your open positions at your discretion until the closure date.If you still have open positions remaining after the above time frame has passed, weAUDll close them on your behalf using the market rate available at the time of closure.WeAUDll return your remaining balance to one of your previously used payment methods. If none of them are valid, we will contact you to request details of an alternative payment method.Let us know if you have any questions in response to this email.Best regards,MarissaFuture au Customer ServiceAll communications are recorded for quality and training purposes.Even if your case is marked as 'Solved', you can reopen it at any time by replying to this message.
Hello there,We sincerely apologize for the experience you had with the limitations placed on your account and its subsequent closure without a clear explanation.While we recognize that the lack of clarity can be frustrating, we need to confirm that account closures are occasionally necessary for various reasons. However, we guarantee that the market value of your assets will be returned.We have escalated your feedback internally and hope for a better experience for you moving forward.Best regards,Maria
Review of Indian Eagle
What an excellent experience, amazing persistence and patience exihibited by their agent, Vasu. Air India had cancelled their flight on 1 leg and Vasu worked with me and Air India to find an alternative trip and ensured that I get to Hyd without a hitch.Thanks Indian Eagle and their agent Vasu in particular.
