Review of Glynhopkin
Warranty not worth having My wife and I purchased a Quashqai almost a year ago for ?17,500 and it came with a 1 year warranty. About a month ago, the car broke down, it was over heating. I had a mechanic look at it and he said it was the thermostat housing unit. I called Glynn Hopkin and told them the issue and I’d like to get the car fixed under warranty. They informed me that they couldn’t get the car in to be seen for 5 weeks and that they didn’t have any loan cars available either (we are a one car family). We would also have to pay ?250 for them to diagnose the problem, if they then deem it as a manufacturers issue the car will be fixed and the ?250 will be reimbursed to us but if they don’t deem it to be a manufacturers issue them we will have to pay the ?250 plus whatever it would cost to actually fix the issue! My mechanic charged us ?250 to fix the problem as we just could not be without a car for that length of time. One of the reasons we brought through a main dealer was because it came with a warranty but it turns out it’s not worth it all. Be careful when buying a through Glynn Hopkin and ask questions about the warranty that particular car comes with. You may as well not go through them and buy privately or through a different dealer entirely, one that actually values its customers.
