Rob Simmons

Reviews

Review of Halfords

Recall notice on car seat - Halfords not able to help.

I have received a recall notice for a Halfords own car seat I bought last year. I popped in to my local store in Weston Super Mare to ask for information, with the seat.The staff informed me that only a manager could look in to this issue. I explained that I worked and could only pop in after work - I was informed that the manager finishes at 4pm each day and there was nothing else that they could do.There now appears that there is no way I can get this problem looked in to. I now have a potentially dangerous car seat and can find no way to resolve it other than to take a day off of work. I’m disappointed by the wasted trip, and worried if I should be using my car seat or not. Very frustrating.

1
Date of experience: Apr 10, 2024

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