Review of Guestreservations
Do not use this site. I thought I was booking direct with the hotel. When I received my confirmation email after paying for my accommodation, I got no copy of invoice or receipt. Something I need to attach my my client bills /expense claims. When I asked the hotel directly -they were wonderful (Rydges Wellington) - they were only able to forward me the receipt/invoice related to the payment they received from this website. Almost half of what I paid them. So I'm unable to claim my expenses correctly. When I tried to contact this website the automated voice and email system requires a confirmation number or itinerary number to proceed -something they conveniently never provide at time of booking and payment.It's now impossible for me to obtain a copy of my bill for the correct amount.
