Review of Ferryscanner
My experience with the supposedly reliable company FerryScaner???? (STAY AWAY) when booking a ticket, they sold me a flexi service which means the right to cancel the ticket or to choose an open option. When I tried to choose either of the two, they denied me the flexi service because the booking date and the travel date were only one day apart. The ticket was never used, they refused me a refund and they didn't even go through the process of offering me an open ticket for the same 20 minute journey. In short, they robbed me of 40 euros. The company representative admitted that it was the company's fault because they shouldn't have let me choose the FLEXI service. It's just shameful and disgraceful that you advertise yourself saying that you offer FREE CANCELLATION, when not only did you charge me an extra 7 euros, but you also stole the entire amount of my reservation.
