Mr John Wheatley

Reviews

Review of Future AU

My money is locked -Ticket number: 08695185

This is my ticket number: 08695185I am getting frustrated day by day, I moved some funds from my bank account to Future au and then moved it to another bank account under my name after the first transfer, I received an email saying that my withdrawal failed and they are checking it, it happened on the 26th, I replied to their email after an hour since then I didn't hear anything back and I can't do anything in my account.My account is blocked with my funds in it, no one is replying to me and I am getting frustrated.I wouldn't recommend anyone to use their services.I need answers ASAP!This is my ticket number: 08695185I still didn't get any reply, my funds are locked more than a week!

1
Date of experience: Feb 26, 2025

Hello Mr. Wheatley,Your ticket number has been received and your case has been escalated to the appropriate teams for further assistance.Best regards,Maria------------------------------------------------------------------Hello Mr. Wheatley,Please accept our apologies for the difficulties you are experiencing with your withdrawal and account access. We understand your frustration at not having received a response to your recent inquiry, and we appreciate you bringing this situation to our attention.To move forward with escalating your case, we require a little more information. We have reached out to you via Trustpilot to request your username or ticket number. We look forward to your quick response so we can provide the necessary support.Best regards, Maria

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