Maritza Figueroa

Reviews

Review of Square US

Account Frozen for 6 Months, Funds Still Withheld! Square Has Completely Betrayed User Trust

My Square account was abruptly frozen on October 5, 2023, and over 180 days (6 months) have now passed—exceeding the maximum freeze period stated in Square’s Payment Terms—yet my funds remain unreleased. Despite repeated attempts to contact customer support via email and phone , responses have been limited to generic replies like "under further investigation," with no transparency on progress or a concrete timeline for resolution.

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Date of experience: May 23, 2025

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