mandie

Reviews

Review of Glynhopkin

"Forgot" to do MOT despite being book in for it

This garage do a service and mot on my car every year. Last year I queried if a service had actually been done and they came to see me at my office and agreed to take it in again in 2 weeks. Didn't contact me and although it was Giggs who came (Branch Manager at Mill Hill), nothing was ever done.This year they have "forgotten" to do the MOT with the service and have no explaination about why this wasn't done. Terrible experience (again) and suggest you go elsewhere for anything, as they are not the garage they were when they were Nissan Westway. Glynn Hopkins have lots of staff but efficiency is something that is lacking. They seem to think the resolution is that I go there and wait for it to be done, when it was booked in 6 weeks ago so could be collected and returned during the working day. I am lost for words about how bad this garage are now.

1
Date of experience: Nov 28, 2024

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