Maksim Talalayko

Reviews

Review of Payoneer

I signed up for Payoneer in good faith

I signed up for Payoneer in good faith, submitted my documents for identity verification, and waited. Suddenly, my account was blocked — without any reason, warning, or notification.I tried to reach out to customer support multiple times. Not only did I receive nothing but generic “compliance policy” replies, but to my shock — all my support tickets were deleted from my account. Vanished. As if I never even contacted them.No transparency. No explanation. No way to appeal. Just locked out and ignored.I have already filed formal complaints with the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC). I will continue pushing this issue until I get a clear answer or Payoneer admits what’s going on.This is not just bad service — this is anti-user behavior. Avoid this company if you value basic respect or accountability.Update: My last ticket number is - Ticket # 250621-004274.Update #2:Seriously? I was literally going through account verification - what kind of “suspicious activity” could I possibly commit during that?Is living in Azerbaijan now considered suspicious?Or maybe the fact that you don’t recognize my local bank?Or was the red flag just that I dared to try withdrawing legit freelancing income from Adobe Stock?This whole thing is absurd. You blocked me mid-verification without giving any actual reason and now you hide behind vague excuses like “undisclosed reasons.” That’s not compliance - that’s cowardice.If you don’t want to work with people from my region, just say it straight. Don’t gaslight us with copy-paste PR statements.

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Date of experience: Dec 20, 2024

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