Review of Prime Opinion
My account isn'? ? ?t working properlyHello all my account is saying technical error contact support when trying to withdraw, then when I try and contact support through app the messages aren't delivering. Ive sent emails based on the one I was provided on trustpilot but no response, ive contacted via social media and my problem hasn't been resolved just keep getting told it's a browser issue and being given tips to try. ITS NOT A BROWSER ISSUE AS IVE TRIED ON COMPUTER, PHONE AND ON LOTS OF DIFFERENT VERSIONS. Please for the love of god resolve my issue ive been waiting ages. Many thanks in advance
Review of Cashmoney
Review of Thomann
Review of Glynhopkin
APPALLING AFTER SALES/CUSTOMER SERVICEAnything I have needed done since purchasing my MG ZS in 2022 has been a totally incompetent, unacceptable service. Today my experience has again been unacceptable. Having broken down on Friday 10/05/24 with a clutch problem I was recovered home. Unable to contact Glyn Hopkin on Friday or Saturday I spoke to someone this morning as part of the 7 year warranty. I was advised they could book it in for 30/05/24 to have a look and assess it and it would be most likely be wear and tear and not covered by warranty, 19000 miles and 2yrs old!! I advised I had arranged recovery from my home today to recover the car to the Waltham Abbey branch. Just had a call from the branch to advise they have received my car and it would be at least a week before they can look at it. As a disabled driver this greatly impacts on my daily life. During a previous service I had to wait weeks for them to obtain a part and the service itself took in excess of 6hrs although I had been advised two hours. Such a shame as I loved the car but would never buy another MG solely due to the after service and care I have received.
