Review of SiteGround
Terrible Experience After Years of Loyalty - Avoid SiteGround!I have been a loyal SiteGround customer for years, but my recent experience has completely shattered my trust in this company. If you value reliability and good customer service, I urge you to look elsewhere.Service Terminated Early:I knew my service was set to end tonight, and I had planned everything around that timeline. To my shock, SiteGround terminated my service prematurely today, leaving me in a lurch. This isn't more than just inconvenient; it's downright negligent.Paid for New Service - Received ZERO Support:In preparation for the service termination, I had already purchased a new service to migrate my website. I contacted customer support, expecting they would grant me extra time to move my files'?€”especially considering I'd been with them for years. Not only did they refuse, but their response was dismissive and uncaring. I'm now locked out of my website and files because of SiteGround's inflexibility and poor customer service.Unacceptable Treatment of Loyal Customers:For a company that claims to prioritize customer satisfaction, SiteGround's actions are a complete betrayal of that promise. I can't believe how poorly they treat their long-term clients. The lack of empathy and support I received during this stressful time is appalling.Conclusion:If you're thinking of choosing SiteGround, I strongly recommend you reconsider. The risk of being treated as just another number, with zero regard for your needs or loyalty, is too high. I'll take my business elsewhere and strongly advise others to do the same. SiteGround has lost a long-time customer, and I will make sure others are aware of their subpar service.
