Review of Ferryscanner
I booked a boat trip from Santorini to Folegandros for the 8th of August. My boat was cancelled due to bad weather conditions. I texted through live chat and email many times Ferryscanner in order to get info but nobody has ever replied.No assistance at all.No reply about the refund I am entitled to get.Book directly with the company, don't waste your money with this unserious portal.NikosThanks for your reply. I booked using your agency cause I was hoping to get assistance in case of any issue.Never got any support. Your customer service replied me a few days after my trip got cancelled and after being chased many times by email and by live chat.I got my refund but I booked a round trip and discovered that your customer service decided to cancel also the way back for no reason.I had to rebook myself both tickets.I understand that bad weather conditions were not your fault and you had to face a lot of cancellations, but I still think that I had a bad experience/service and next time I will book directly on the company website.
