Ele  Khan

Reviews

Review of Swift block

Today was first time trying wallet Icustmer service was great

Today was first time trying wallet I had some issue Ia ? ?m new I got scared about my crypto I wanted to send btc back to exchange but I did ? ?t know that fees is big deal it takes time and I got worried but the customer service was the best kept me calmed and educated me now I knowIt's fine this wallet is fine Ia ? ?m still not sure about all wallets they all the same I mean they tell us to not keep on exchange but I feel wallets just make things more complicated like sending to wallet was easy but sending back to exchange was hard with losing your crypto makes things harder I feel safer on the exchanges since I do ? ?t have to worries about the fees. But I still not sure I have a lot to learn how this all work but customer service was great

5
Date of experience: Jun 07, 2025

Hi Ele ! Thank you for 5 stars and for sharing your experience. We're ecstatic to hear you've received the service you deserve from our team. Note that unlike centralized exchanges Swift block is decentralized non-custodial, which means your wallet only belongs to you because you control your private keys. Keeping funds in decentralized wallets like Swift block is one of the most secure ways to store crypto. Our support is always ready and available 24/7, so never hesitate to reach out again if you have further questions or you need assistance. - IA

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