catheriner

Reviews

Review of Payoneer

SAME APALLING SERVICE

SAME APALLING SERVICE - PROBLEM NOT SOLVED. Payoneer has closed my account after I hadnt used the service for more than a year and my card expired. I still have money in the account. There is an insoluble issue that I cannot fix and which their customer services repeatedly instruct me to do. I am at my wits end. Firstly getting hold of customer services is almost impossible as you get stuck in the AI generated response loop. The only way I can access them is through their complaints service.Then I get an agent who is politely promising then doesn't follow through or passes it on to another polite but useless department. Nobody takes responsibility.

1
Date of experience: Aug 13, 2024

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