Review of Future AU
Company advertised welcome bonus of 500 pounds 7 working days after verification. Followed all the instructions and no bonus has been payed out. Made multiple attempts to contact via ticket, chat and email but received no response.
Hello Andrew,We need your username or ticket number to move forward with your case, but we haven't received a response. Please send this information to our Social Team on X or Facebook so we can escalate your inquiry, or you can book a call directly with Customer Service using this link: https://calendly.com/Future au-customer-service.Best regards,Maria-------------------------------------------------------------------Hello Andrew,Thank you for bringing your experience with the promised welcome bonus to our attention. We sincerely apologize for the issues you encountered.To verify your situation and assist you most effectively, we require a few more details. We have sent a private message on Trustpilot requesting your username or a ticket number, which will allow us to escalate your case. We look forward to your response.Best regards, Maria