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Reviews

Review of Super.com

No refund

Be very careful, when you consider "fully refundable" reservation. Read their Terms&Conditions and you will see, that to get a refund you have to fall into one of listed categories. There is no refund, if you booked in error, or changed your mind or your plans.

2
Date of experience: Apr 23, 2025

Review of Fitstraps

Terrible product don'???t expect refund

Terrible product. The Fitbit Luxe straps did not fit the watch - just fell off. The returns process is a farce. I sent back as outlined on the site. Andy (the owner) denies receiving them and on sending proof of postage three times I was sent three identical emails (a bot?) saying he'???d refer case to a '???royal mail account manager'??? that clearly doesn'???t exist as no follow up from the company nor correspondence to say what happens next. This is obviously a company selling sub standard products that will avoid refunds on returns by repeated fobbing off and then radio silence.

1
Date of experience: Sep 25, 2024

Review of Bonline

Xolela from customer support...

Xolela from customer support was very helpful and was able to advise me well with the matter I needed resolving.

5
Date of experience: Nov 08, 2024

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