I'? ? ?m shocked to receive this email today! The event in question was cancelled and I have had zero communication from ticket master regarding the cancellation. I found out when I was waiting at the bus stop for the shuttle bus I had booked that the event had been cancelled through other people stood waiting for the same bus (which in turn did not turn up - again without notification). I understand the weather cannot be controlled and although I am disappointed about the decision that was made (when the weather wasn'? ? ?t extreme!!) the lack of communication from yourselves was more frustrating than anything. Surely you should have let me know and advised me of the refund process etc before I found out via word of mouth and also to now receive an email asking me to review the event/service having still not received word from yourselves regarding the cancellation of the event is highly unprofessional. I would like to hear as a matter of urgency what you are doing about refunding the tickets I paid for for the event. Many thanks
