Tapjoy

3.6
3.6 from 310 Reviews and Ratings
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Lori Hemmes
No Satisfaction

After numerous conversations with Offerwall (more than just this last interaction), answering requests over & over several times for each request for multiple missing rewards, I NEVER GET ANY SATISFACTION. It starts on Offerwall Chat Bot, prerecorded responses & few vague preset questions, requests for information & screenshots, @ gets requested again, ticket closes, open ticket back up because nothing was done, same requests are made, then the last question comes into the conversation "Did you make a purchase....?" [only 2 answer selections YES or NO] mostly there is NO PURCHASE NECESSARY! = TICKET CLOSED. [Sometimes they want you to verify your email, so you try to interact by email & the link sends you back to the Chat Bot] Try to communicate by email, still useless. Then there is the FAQs section Faq Form, provide the requested (same) information, still useless.The RUDEST response is being told that you violated terms of service and/or you are ineligible for the rewards! Disappointed when they say that they have given you the rewards owed & NOTHING! OH, they also tell you that you are NOT to contact anyone else (like the game support), by phone or email (doesn't make since when they contact you by email!

1
Date of experience: Aug 28, 2024

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