I decided to switch to Square after I had non stop issues with SumUp and I can’t express how brilliant the customer service is with Square! I ran into some issues with verification on my ID and account, whenever I’d try to verify my I’d get taken to purchase hardware, I emailed square and got a response within hours. (same day) I decided to give them a call too as I needed the terminal to be up and running soon, waited about a minute and I got put through. They fixed the problem almost straight away and now my account is back to normal. As for the ID verification, it took less than 5 minutes and I was verified. I couldn’t recommend them enough!
