I am very disappointed with Square. I have used their services for three years. A client hired me for a service, which I completed. He paid me through Square, but after two months, he filed a dispute. I provided Square with signed contracts, a copy of his ID, conversations, and phone call records as evidence. However, they didn’t fight for me and allowed the client to steal from me. I lost $400—not a huge amount, but as a small business owner, every dollar matters. I expected Square to fight for their customers, but they failed me. I am now in the process of canceling their services and switching to another platform.
