We purchased a Square wireless terminal for our business, expecting a seamless payment experience. However, after just a couple of days of use, we discovered that some transactions were not being honored—despite the terminal showing them as approved. As a result, we were never paid for those transactions, leading to a significant financial loss.When we contacted Square for support, we were told there was nothing they could do about the missing payments. This was incredibly frustrating and hurt our business tremendously, as most transactions during those two days went unpaid.We are returning the terminal and requesting a full refund. Beware of Square! If you rely on every transaction counting, think twice before using their system.
