Square US

2.7
2.7 from 204 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Samantha Kin
Many suspicious coincidences and.

Many suspicious coincidences and clarifications! Negative reviews should definitely be taken seriously. I can see that the positive reviews come from invited people. We have not received a response from Square for nearly five days. We cannot wait any longer and have moved forward with another provider.I do not recommend anyone to deal with these people. They ask five questions and claim to review them, yet it takes them more than five days—while their own policies state that reviews take 2-3 business days!It is impossible to reach support by phone. Their lines stay on an automated system for half the day, and if you do manage to get through, the agent just repeats the same scripted response like a broken record.What should we do with the funds—return them to the client or keep waiting? Square, where are you?! The promised 3-day review period has long expired. Where is our money?Square, you have completely lost it—you survive off small businesses like us and still play games with our funds.Give me an immediate response! How much longer do we have to wait to use our account? The email says 2 days, the account says 3 days, but it has already been 5 days!

1
Date of experience: Feb 21, 2025

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