Square US

2.7
2.7 from 204 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Sophia Narvaez
WORST PAYMENT PROCESSOR!

I’m honestly baffled by how this company operates. Square abruptly closed my account without any explanation, despite my business processing over $25,000 per month with zero disputes, chargebacks, or issues. Their only excuse?"We recently reviewed your account and found activity that our platform is unable to support. Because of this, we are sorry to inform you that your Square account is now deactivated."To make matters worse, they froze my funds and refused to release payments to me or my clients, creating a massive financial and reputational nightmare for my business. I now have to refund over $9,000 in transactions that Square never paid me—but they also won’t refund my clients.What exactly is "unable to support"? A business that runs smoothly, makes money, and pays high transaction fees without any problems? No disputes, no claims, no bad reviews—yet they shut me down without warning. Completely unacceptable and unprofessional.If you rely on Square for your business, be warned—they can shut you down at any time, with no reason and no recourse, hold your money hostage, and leave you scrambling to fix a mess they created.Stay FAR away.

1
Date of experience: May 30, 2025

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