Square US

2.7
2.7 from 204 Reviews and Ratings
Unclaimed Profile
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Horrible business

This one is going to be a rough one,because i'm half and half on this business,so i submitted a report because one of their users made a website impersonating fortnite,saying if they put in their parents email they would get free robuxs,waited 3 for a response [which is bad for me as a scambaiter] put in all the info i could,and got this response "Hi francis,Unfortunately, we cannot act editorially on the content of our customers’ websites.In certain cases, where a clear line has been crossed (e.g. advocating violence, hate speech, racism, etc.), we can take more immediate action; however, this website doesn’t cross that threshold. If the court determines the site to be libelous, we can take it down immediately.You can file a DMCA complaint regarding the site if you know/are the photographer behind the photos on the site. The photographer (not the subject) owns all copyright for photos, and if the photographer submits that they own the content of the site, then we can take the photos down.I recognize this is tremendously frustrating for you, but we must be exceptionally careful in these situations and cannot take sites down on the premise of someone not liking its content. Although this isn’t easy, we have to protect a customer’s right to free speech unless it is, otherwise, clear or proven that the speech is unlawful." first of all,you clearly didn't read a word i had said,scamming/phishing is NOT freespeech,2 i cant submit a DMCA as i do not own fortnite nor work for epic games,but cheers for defending scamming [not] the reason i have put 3 stars is because another person responded defending what i said saying "Hi Bella,This is Laura from Square Customer Success, I hope you are having a lovely day. Thank you so much for reaching us and thank you for bringing this situation with us. Thank you for sharing your concerns. It’s really unfortunate that scams like these take advantage of trusting people, especially younger users. These deceptive tactics can cause a lot of harm, and it’s important to stay vigilant and informed.Please forward any details or suspicious information, so our team can investigate further. If you receive a suspicious email from or regarding Square, don’t reply to the message, click any unknown links, or open any attachments. Additionally, if you receive any communications via Square Messenger, invoices, contracts, estimates, or other outlet requesting payment for services you do not recognize, do not reply or submit payment. Instead, click Report message to Square in the footer of the email, and the appropriate team will investigate and take action if needed. To confirm the Report message to Square link isn’t phishing, hover over the link to confirm the URL is If you don’t find the Report message to Square link in the email footer, you can report it to us by forwarding the email toI hope you find this information helpful, if you have any questions, please feel free to give us a call or reply to this email. I'm always happy to help. Take care and have a lovely day! Kindly,Lau HSquare Customer Success" because she agreed and knew that what the other guy said was wrong,Lau needs to get a raise Selvin needs to take a hike learn what scamming is and get fired-france6873Edit,don't try and report a scam site or anything like that'you'll be sent back and forth and the website won't be taken down and the people say they can't understand me when i'm clearly explaining myselfthere refusal to respond to this further proves i'm rigth

1
Date of experience: Jan 25, 2025

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