I purchased hosting for my client. After I tried to transfer the account to the customer's name, the hosting company told me that I need to purchase new hosting by creating a new account for the customer. The reason? I have purchased the hosting in euros, and the client is located in the USA and it is not possible to change the country from a European country to the USA, and the payments then go through dollars. The question is, why can't the hosting company transfer the account? Why can't SiteGround create a new account with the correct details and transfer the already paid hosting from one account to the other? In short - no understanding from customer support. I use hosting services for thousands of my clients at dozens of hosting companies. I have never had a worse user experience.
