SiteGround

2.7
2.7 from 292 Reviews and Ratings
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Constant Issues with Friendly but Unhelpful Support

SiteGround's support is routinely garbage. While the agents are friendly, you have to explain the same issue over and over again, and they routinely gaslight their customers instead of addressing the underlying issue (which is nearly always attributable to some misconfiguration or change on their end). We've had dozens of issues with email delivery, forwarding, website uptime, etc., which are only ever resolved after several escalations. Their cancelation policy also only allows cancelations within 30 days, even if they later change their configurations in such a way that adversely impacts your service with them, so you're locked in to something that costs a fortune but doesn't work. Buyer beware.

2
Date of experience: Sep 19, 2024

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