SiteGround

2.7
2.7 from 292 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Diminti was fantastic

Diminti was fantastic - its your service that isn't, 2 days and I still can't speak to someone! So therefore I cannot give you a 5* - And you writing a response to it and not allowing me to comment isn't good either. Get a phone support button on your website - employ more people and support your customers.But you still haven't solved my problem, after 3 days! Its 7.30pm here and I am in work and can't use your call your option, so it is not open to worldwide customers. So because of your lack of support, I ended up having to pay for someone on fiver. We have migrated the emails, however, although my emails are on your server now ( $20 down) they are not coming into my outlook. Seems the lack of understanding seems to be a worldwide pandemic! And whilst I understand you say you have supported me, only by me having to type away endlessly, it seems posting publicly seems to get someone's attention. I'd rather have a phone conversation and we can resolve the issues though! I have no emails!!!

3
Date of experience: Dec 27, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More