Site Ground charged me for a service that I didn't previously have as an "add on" to an auto renewal. They somehow managed to get a charge to go through on a card that had been stolen. They are the only service I subscribe to that has managed to finagle a way to do that. After hassling around with the site for 45min. I finally reached a rep who refunded the hosting fee, but would not refund the domain charges. I cancelled my service immediately, but they will not actually do that for 1 year, since the funds are magically spent the second the charge goes through. I strongly recommend that you seek help elsewhere and not have to deal with this sort of thing. I searched and searched and never found a phone number. Highly dissatisfied with this company!!!!!
