I recently had a frustrating experience with the SiteGround "Speed Optimizer" plugin. After activating the plugin, it completely broke the formatting of my website. In an attempt to resolve compatibility issues, I paid for a credit, but the site remained extremely slow.The support team then requested an additional credit to investigate further. They concluded that the issue was related to WooCommerce, a plugin used by millions of users worldwide. They mentioned that their dynamic cache was somehow incompatible with WooCommerce cookies, which I don'?€™t fully understand.To fix this, they asked for two more credits, bringing my total support costs to over '?‚ ?200. I initially paid for a credit to address a problem caused by their plugin, then another credit just to identify the issue. Now they want more money to resolve a problem that, honestly, I believe shouldn't be my responsibility to pay for.SiteGround's systems should be compatible with widely-used WordPress plugins, and if they aren't, it shouldn't fall on the customer to cover the additional costs. I'?€™m disappointed with this experience.
