At GoMedia.pt, we work with various clients who rely on Gmail to manage multiple inboxes. As a Google partner and provider of Google Workspace services, SiteGround is well aware of the limitations that come with integrating Gmail. Gmail only allows third-party mailbox connections via POP3, which restricts email fetching to the Inbox folder. POP3 does not support downloading other folders, such as Sent, Drafts, or custom folders. This limitation makes managing email for B2B clients, especially with multiple folders, quite challenging.Additionally, we have encountered issues with SiteGround's spam filter marking trusted messages and contacts as spam. Manually adding allowed senders or domains, especially when managing hundreds of mailboxes for B2B clients, is time-consuming and inefficient.Currently, SiteGround's spam filter allows adding allowed senders through Site Tools, but only one by one. This becomes a hurdle when you have to add thousands of trusted senders for each mailbox.For improvement, we believe SiteGround should:'?œ. Allow regex or wildcard characters (like %, *, or *@*.com) in the allowed senders field, which would greatly simplify the management of trusted contacts.'?œ.Enable more flexible options for managing spam filtering, allowing email clients like Gmail and Outlook to handle spam themselves.We'?€™ve always appreciated the great customer experience that SiteGround provides in all other areas, but this particular issue has been a major challenge for us at GoMedia.pt. We are used to give Siteground a '? ? ?'? ? ?'? ? ?'? ? ?'? ? ? rating, but due to this specific limitation, we feel it'?€™s necessary to lower our rating until this issue is addressed.
