I recently migrated my website to SiteGround's servers and updated my DNS settings as instructed. While the migration process itself seemed smooth, I encountered a major issue immediately after: my emails stopped functioning properly, and I was unable to receive any incoming messages.What made this experience even more frustrating was that the support team seemed attentive and present only during the sale and for cross-selling additional services. Once the sale was complete, I did not receive the prompt support I expected in such a critical situation. To add to the frustration, I had to pay an extra 60 euros for additional support just to address the non-working emails, which should have been covered as part of the migration support. This caused unnecessary disruption to my workflow and communication.I hope SiteGround takes this feedback seriously to improve their post-migration support and ensure customers do not face similar issues in the future.editSiteGround'?€™s follow-up response clarified the DNS propagation aspect and offered a refund, which I appreciate. I'?€™ll give them another chance, but I hope they address the disconnect between pre-sale support and post-sale follow-through. Consistent, accessible human support after the sale would make a huge difference.
