SiteGround

2.7
2.7 from 292 Reviews and Ratings
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wanting you to be better
Siteground has fundamental CSR training issue

This is not about Maria. This is about Siteground and the way you train your CSR first level. EVERY TIME I have a problem this is the way it goes: I state my problem and that I have made no changes and therefore the problem must berelated to Siteground's changes. Then we spend 20-60 minutes going back and forth until finally Siteground realizes the problem was on tehir end and it gets resolved. This is a taring issue not a CSR issue - it happens every time. Please fix this problem. I am happy to serve as a consultant for fixing it. Just want better service. Thanks.

1
Date of experience: Jan 01, 2025

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