Firstly I really appreciate the great support that I get from Siteground. The problem this time is that it took me like 30 minutes to find the 'chat' button. I know we are in the age of AI but you all need to keep your customers in mind. I am 61 years old and find it a success if I can extend my monitor screen over two screen rather than duplicate the screen. Sure! Let AI try to solve the issue but have a 'chat' button visible after AI attempts. The suggestions were great, I imagine, have of them I did not understand..so naturally I am going to select 'other' and try desperately to get some time of 'human'. When I did finally connect the support was great!
