SiteGround

2.7
2.7 from 292 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Inode limits? What SG doesn't tell you (but then tries to upsell you).

I have used SiteGround for a few Wordpress/Woocommerce sites and one static website. I have no complaints about the low-cost introductory offer that goes way up after a year - this is known from the beginning and should not be a complaint.I have two main reasons for giving them only two stars:1) What they don't tell you is that they have inode limits for the websites and backups. This is not advertised, it's not on the sign-up page, and I didn't find it anywhere in the fine print either. I didn't even know what a inode was before I was told by a SiteGround tech. support person that I needed to upgrade my plan because I had exceeded my inode limit (exceeded my file count limit). Even though my site was well under the GB limit, it was a site that had lots of small images. Part of this is because WP and Woocommerce (and other plugins) make 5-10 additional sized files of every image that is uploaded the the WP media gallery.2. Was already mentioned in #1 above: About half of the time I created a ticket for technical support, the solution presented by SG was for me to upgrade my plan. I was eventually on the GoGeek (highest) plan. Then I started getting told I should upgrade to SG Cloud hosting. This was for websites with very low traffic. The constant upsells during technical support became too much. After many years, I left SG for other hosting.

2
Date of experience: Aug 09, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More