Service guy was fine, but Siteground's email service and policies are broken and he cannot change them.80% of the email they block as junk, isn't. You have to constantly log in via webmail to all your accounts (separately) and manually unjunk all the good email. They do not allow you to turn this off and their proposed solutions require constant logging in to implement (and don't work). Much better to download some junk, than to miss important emails - but they don't care.-------Reply to their response:What an arrogant and unhelpful reply - I already know all that. Training your broken system and adding addresses to whitelists takes constant maintenance by the user (on each account) and doesn't work. The one feature that would fix all this would be ALLOWING THE USER TO TURN THIS CRAP OFF. Which you refuse to do - so you obviously couldn't care less about 'invaluable feedback" from your customers.As mentioned, only captures 5-10 emails per day, but 80% are not junk. So what is the problem with users turning it off?As I said to your customer support - I can manage filtering at my end, but only if you let my email through in the first place.
