So when I finally got through to Support, they were great and they checked the server side of things on the Siteground things. But generally Siteground is moving more an more to zero support, without having decent documentation or alternatives like videos in place. I spent more than 30 minutes faffing about with your AI bot and documentation. I will definitely be reconsidering who I host with when my contract comes up for renewal. Siteground's great support was probably the main reason I signed up to Siteground initally. I only really stay now because I'm used to how the files are set up and structured, but they feel really expensive to use.
