I have not used the domain I purchased through them in over a year, so I was not about to renew it. I ticked the box on the side where it gives you the advantage to not have your service renewed and you can do it manually if you change your mind. To my horror, I received an email this morning 04/02/2025 to say that they had gone ahead to renew the service. I spoke to their rep who had the audacity to tell me that they wouldn't do a refund.