The first support was amazing. but advance support simply consider everything was going well and leaved us with the problem. (Which is 100% server side)We had a code modified and changed were not shown, they told us it was not cache. So I empty all file code. The front-end was still reflecting the code. The support saw the empty file, and the result of the code still showing. He still said it was not server side and ask for professionnal support. The support repeated it was not cache nor on their side, while all our code and file had 0 line of code and the results still showing on front-end. I have 5 private server with them and I would suggest to not start with them anymore, the suport is not what it was used to be.