SiteGround

2.7
2.7 from 292 Reviews and Ratings
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Don Johns Music
Telling Everyone About Terrible Experience with SiteGround

Been using SiteGround for years now and have even recommended them to others, but not any more. The prices have gone through the roof and I decided on letting my hosting go, but keeping my domain. I called them and told them about using WIX for my site, but keeping my domain and pointing it towards my new WIX site. They said sure that will work. They totally lied about that! The day my hosting services ran out my site went down. Since I was no longer hosting, getting tech support took me over an hour. Chat is your only option. When I told the rep what happened he said you can'?€™t do that, you can'?€™t forward your domain to somewhere else if you are not hosting with us. Totally different than what I was told. So I'?€™m paying WIX now because of this. Now they are holding up the release of my domain. They are all the same. I got burned by GoDaddy a few years ago, and now it'?€™s SiteGround. They get you on these super low deals and then jack up the price 300%! They know they have you over the barrel. I have no problem with them telling me that up front, but they didn'?€™t and now my website is down and it'?€™s hurting me as an independent artist. Thanks SiteGround.

1
Date of experience: Dec 30, 2024

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