I have a business site, I pay Siteground more than any other company I am hosting with; my site went down with the error "There has been a critical error on this website.", now I have to pay their developers to fix it, and whats more their support washed their hands of my issue, I have websites up from 2016 and never once this happend.. I am gutted. no one has touched this website, this is a hosting issue because the website just 'vanished' and the answer:"I really wish if I could assist more, Nick. In that case I would suggest to check this article where you can review the focus on our support and what topics we are able to assist with - "