The chat hotline (with Daniel) was excellent. No problems there. One problem I had was that my login details did not work when I tried to login. Somehow, all my attempts at using my 2 emails and 2 passwords did not work. And yet, I was always prompted to login before getting help - when it was the login process that was the problem. It took over an hour to find a way around that. It would be great if Siteground could create a shortcut for help with login problems.