I don't understand why, they said my account was fraudulent. Asked me to upload the order and receipt, bank records, I uploaded the order invoice and bank screenshots, they said they couldn't verify, and then blocked my account. I sent them another email to request a return and sent them the return address provided on the website, but they still didn't help me return the product, and the email has not been responded to, and they deducted the money I recharged, but still haven't refunded it to me. This dropshipping company is so disgusting, don't use it.