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On 08/09/2025 Between 13:40 and 14:30 CET I lost access to my trading account. It all just happened suddenly. I tried to get in touch with the agents but the queue was to high so I couldn't get any information what was happening. It seems the queue was high but when I got in touch with an agent she recommended me to write to Support Team through email and explained the case. After I wrote to them they replied immediatley and within 24 ours the case was resolved with high success. The experience overall is very good and I am highly satisfied.
