Our MSC cruise from Durban to Naples was apparently cancelled back in September. Seascanner never advised us!! We found out about this cancellation completely by accident while googling something. On Tuesday 5th November I naturally requested a refund of my payment to them of '? ?674.90 through their '???chat'?? line which by the way, took ages. They ended the '???chat'?? with '???I'm afraid we need a bit more time to further investigate this case in particular, is it ok if we continue this over email?'?? It'???s now Friday 8th November and I'???ve heard absolutely nothing from them. Extremely frustrating to say the least. It is now the 22nd November and although Seascanner have since been in contact with me, I still haven'???t received my deposit back! Not impressed with them at all '????It'???s the 25th Nov and I'???ve FINALLY received my deposit back.
