Booked a last minute cruise to take my son away during the Easter holidays. Couldn't book it myself online at the advertised price due to a technical issue (system was trying to book 2 people into a solo cabin) so went onto webchat where Mitch was extremely helpful to get it booked. However the advertised promotions for that particular cruise were misleading and I was falsely led to believe that a further discount was available on this cruise but it was not applied. Not Mitch's fault, he did check when I asked but do feel the website shouldn't show a false promotion that reeled me in but didn't deliver on its promise. It read: '2 Promotions: Ends 31/03: Enter SPRING25 at checkout to save an extra '? ?25 off your booking!, Ends 02/04: 30% off 2nd guests & 15% off solo travellers!' and was only displayed on certain cruises, my chosen cruise being one of them, but the 30% off never materialised and the link to the terms and conditions was broken too... Whatever, I still got a fair price and Seascanner followed through on their promotional '? ?25 off so it all helps in these times, and we're looking forward to our holiday.
