I've used SeaScanner in the past and then again today. In terms of price and ease of searching, they can't be beaten in my opinion. Unfortunately, there was a glitch preventing me from completing my booking online, by myself. I used the online chat and connected to a real human being, Angelina, within seconds. She was very helpful and secured the booking for me, up to the stage of generating an order reference. I was then able to log-in on the website and secure the booking with a deposit. Within moments, the booking was confirmed and I was issued with the SeaScanner and cruise line booking reference. All very good in the end and I am pleased as punch to have got another fabulous cruise in the pipeline. I'm a seasoned cruiser and know exactly what I want, so SeaScanner works really well for me. If you're new to cruising or need a bit of extra advice/assistance, speaking to a travel agent over the phone might be better. Personally, I love the online option, although it's also great to know that there is a real person at SeaScanner who is on hand to help, if needed. Thank you!