I’m extremely disappointed with Payoneer’s support. My account has been completely blocked due to a two-step verification issue after I moved to a new location with poor network coverage. Because of that, I wasn’t receiving verification codes on my phone or through the app. I tried logging in multiple times, which eventually led to the account being locked.I submitted a support ticket on June 2 (Reference: 250602-010714) and have received no response to date — not even an acknowledgment. I also reached out via email, Facebook, Twitter, and even posted in their official Payoneer Bangladesh group, but still no resolution.There is money in my account that I urgently need to withdraw, and I’m completely stuck without any help or communication from Payoneer. This lack of response and poor customer service from a financial service provider is completely unacceptable.I used to trust Payoneer — but this experience has seriously damaged that trust.
