Very poor customer service, super slow, I had to explain myself over and over until the agent decided to open a ticket and leave it at that. I was explaining to the agent over and over and they always tried to get around it by saying there is this fee and that, however all the fees they mentioned were paid and proof was provided on my end. That part of trying it to cover it up, without even understanding the issue is unethical. Issue is not for that big of an amount but still is my money.